Mark joined Redfern Travel when it was a company in transition from a traditional business travel turning over approx £8m with 27 employees. The company now has a turnover of £250m with a forecast PBT for the current year of £3.4m and has 100 employees. Mark and his team were the first in the country to commoditise travel to enable companies to control their travel policy and book all their travel requirements through the Redfern Travel portal with virtually no human intervention. The portal manages a transaction every 3 seconds and concludes 26,500 transactions pa per member of staff against an industry average of 3,500. In 2011 the company won a contract to manage the online and domestic travel requirements for 10 Government Departments, the largest contract ever awarded to an SME. Over the last few years the turnover has grown from £42m to £250m and in July 2014 Mark led the management team in a successful MBO.
Risk & Crisis Management