Hugh working life started at Tinsley Wire where he worked his way up to Group Sales and Marketing Director. He left Tinsley in 1984 to set up his own wire agricultural fencing manufacturing business which he grew to sales of £20m before he sold it in 1992. The proceeds were used to expand Gripple which 25+ years is a global business with exports to over 80 countries and sales in excess of £60m.
Accountancy – Have 6 week long financial periods instead of monthly ones so the length of each period is the same – I’m not sure I completely understand this point
Buyers – Don’t have them, Trust those needing a product or service to buy.
Challenge – People all the time. And give 1% of profit to charity
Dreams – Plan your long term future
Export – Do it
Fun – Vital that everybody enjoys coming to work
Grants – Get them whenever you can. Without them Gripple would not be the company it is today
H&S – No H&S ctee waffling on, everyone is responsible for H&S
Innovation – The life blood of any business
Job descriptions – Nobody has one nor any KPIs
Kyzan – 8 pa looking at different aspects of the business
Loyalty – Impossible to buy it. Have rooms with as much light. Plan long term
Money – Never the reason for being in business, its just a recognition of success
Never give up
Openness – Be open and honest with your staff, customers and suppliers.
People – Offer free training and support all the time
Quality – Top quality is our by-word
Rewards – No bonuses or commissions
Shares – see below about Glide
Trust – You must earn the trust of your staff, customers and suppliers.
Unconventional – There is always a better, different way
Values – Are reflected in Glide
Win – Win
Yorkshire is best
Glide is a company limited by guarantee (like most sporting clubs) which “owns” the shares Gripple, Loadhog and the other trading entities.
After one year each new employee must buy at least £1000 worth of shares in the company that he/she works for; the company will lend the employee which will be deducted from his salary every month.
Depending on the net profits every year, each member (employee) gets a dividend.
There is a fund created by Hugh Facey and his business partner Roger Hall providing a market for the sale and purchase of these shares.
Every employee also has a share in Glide so has a say in the overall conduct of the group.